What is Software as a Service (SaaS)

SaaS is a software to be delivered via the Internet, collecting monthly service fees. Customers of SaaS products do not need to purchase the software, hardware, maintenance or upgrades. Unified SaaS operators (CaseloadPRO) will install, upgrade, maintain software and hardware, which all equate to lower pricing for the customer.

Benefits of SaaS in a Probation Department

  • Capital expenditure is reduced by not having to purchase servers or full copies of software.
  • Faster implementation. In some cases the customer can deploy SaaS more quickly as no local installation is required.
  • Depending on the user, it may remove a non-core activity (deployment and support of the software and its associated infrastructure) freeing up time to focus on core business activities
  • Reduced need to predict scale of demand and infrastructure investment up front
  • SaaS provider's (CaselaodPRO) infrastructure is more redundant or has higher availability than the user would otherwise have
  • Accessible from anywhere with an internet connection, but can be restricted to a single location.
  • No local server installation
  • Pay per use or subscription based payment methods
  • Rapid scalability
  • System maintenance (backup, updates, security, etc) included in service
  • Possible security improvements
  • Reliability
  • Reduced time to market